Terms of service

BALLMATE™ TERMS OF SERVICE

OVERVIEW Welcome to BALLMATE™! The terms “we”, “us” and “our” refer to BALLMATE™. BALLMATE™ operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). BALLMATE™ is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the "Terms") describe your rights and responsibilities when using the Services. Please read them carefully. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT You represent that you are at least the age of majority in your jurisdiction and consent to the use of the Services by your minor dependents. You agree to provide accurate, complete, and current information and are responsible for securing your account credentials.

SECTION 2 - OUR PRODUCTS Product representations are made as accurately as possible, but appearance may vary based on your device settings. We do not guarantee that products will meet expectations. Product descriptions and availability may change without notice.

SECTION 3 - ORDERS Your order is an offer to purchase. BALLMATE™ reserves the right to accept or reject any order. Orders are not accepted until confirmed by us and payment is processed. Orders may be subject to return or exchange per our Refund Policy [LINK].

SECTION 4 - PRICES AND BILLING Prices and promotions may change without notice. Prices do not include taxes, shipping, or handling unless stated. You agree to provide accurate billing and payment details. You represent that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY Shipping estimates are not guaranteed. Risk of loss transfers to you upon delivery to the carrier. We are not liable for delivery delays beyond our control.

SECTION 6 - INTELLECTUAL PROPERTY All content and trademarks on the Services are the property of BALLMATE™, its affiliates, or licensors. You may not reproduce or use our intellectual property without prior written permission. All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools without warranties or endorsements. Use of these tools is at your own risk. Future features will also be governed by these Terms.

SECTION 8 - THIRD-PARTY LINKS We are not responsible for third-party content or websites. Accessing third-party resources is at your own risk. Please review third-party terms before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY BALLMATE™ is powered by Shopify. All transactions are between you and BALLMATE™. Shopify is not responsible for these transactions. You release Shopify from related claims.

SECTION 10 - PRIVACY POLICY Our collection and use of personal data is governed by our Privacy Policy [LINK] and Shopify’s privacy policy. By using our Services, you agree to these policies.

SECTION 11 - FEEDBACK By submitting Feedback, you grant us a perpetual, royalty-free license to use it. You confirm that you have the rights to submit such content and that it complies with applicable laws.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We may correct any errors or inaccuracies on the Services without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES You may not use the Services for any unlawful or harmful purpose. Prohibited uses include harassment, impersonation, violating intellectual property, spreading malware, or disrupting Services. We may terminate your access for violations.

SECTION 14 - TERMINATION We may terminate your access at any time. Certain provisions will survive termination, including those relating to IP, Feedback, and Limitation of Liability.

SECTION 15 - DISCLAIMER OF WARRANTIES The Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

SECTION 16 - LIMITATION OF LIABILITY BALLMATE™ and affiliates are not liable for indirect or consequential damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION You agree to indemnify and hold BALLMATE™ and partners harmless from any claims arising from your use of the Services, violation of Terms, or breach of third-party rights.

SECTION 18 - SEVERABILITY If any provision of the Terms is deemed unenforceable, the remaining provisions remain in full force.

SECTION 19 - WAIVER; ENTIRE AGREEMENT These Terms constitute the entire agreement between you and BALLMATE™. Our failure to enforce any right does not constitute a waiver.

SECTION 20 - ASSIGNMENT You may not assign your rights or obligations under these Terms. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW These Terms are governed by the laws of the jurisdiction where BALLMATE™ is headquartered. You consent to jurisdiction and venue in such courts.

SECTION 22 - HEADINGS Headings are for reference only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE We may update these Terms at our discretion. It is your responsibility to review updates. Continued use of Services signifies acceptance of changes.

SECTION 24 - CONTACT INFORMATION Questions about the Terms should be directed to: sales@ballmate.tennis